Shipping Policy

NailZilla provides shipping to the United States and selected international destinations.

• Shipping Cost: Available shipping rates will be displayed at checkout before payment.
• Order Processing: Most orders are prepared within 1–3 business days.
• Estimated Delivery: Orders generally arrive within 7–15 business days after dispatch.
• International Delivery: Some international orders may take 10–25 business days.

Delivery times are estimates and may vary because of holidays, customs inspections, carrier delays, severe weather, or other circumstances outside our control.

Shipping Carriers

To provide efficient delivery, NailZilla works with different warehouses, fulfillment partners, and shipping carriers.

The carrier is automatically selected according to your location, product availability, package size, and selected shipping service.

Once your order has shipped, you will receive a shipment confirmation containing available tracking information.

Orders With Multiple Items

When an order contains multiple products, we will try to ship them together.

However, products may be stored at different fulfillment locations. Your order may therefore arrive in separate packages and on different dates. Each package may receive a separate tracking number.

Changing Shipping Information

Shipping information may be changed only before the order has been processed or shipped.

If you need to correct your delivery address, contact us as soon as possible at BrentBeckerdjg@outlook.com.

Once a tracking number has been generated or the package is in transit, we may be unable to change or redirect the shipment. Customers are responsible for checking their delivery information before completing checkout.

Tracking Your Order

Tracking information may take 2–5 business days to update after shipment.

A temporary delay in tracking updates does not necessarily mean that the package has been lost. If tracking has not updated for an extended period, please contact us with your order number.

Wrong or Damaged Products

If you receive an incorrect or damaged product, contact us at BrentBeckerdjg@outlook.com within 7 days of delivery.

Please include:

• Your order number
• A description of the issue
• Clear photographs of the product
• A photograph of the shipping label and packaging

After reviewing the information, we will provide an appropriate solution.

Customs and Import Charges

International orders may be subject to import duties, customs charges, taxes, or handling fees imposed by the destination country.

Unless otherwise shown at checkout, these charges are the customer’s responsibility. Customs processing may also cause delivery delays.

Shipping Destinations and Restrictions

Shipping availability depends on local laws, carrier coverage, product restrictions, and fulfillment capacity.

Some products may not be available for delivery to certain countries, remote regions, military addresses, PO boxes, or restricted locations. If we cannot deliver your order, we will notify you and refund the affected amount.

Contact Us

For shipping, delivery, or tracking assistance, contact:

Email: BrentBeckerdjg@outlook.com
Website: thenailzilla.com