Shipping & Returns

Processing Time

Orders are normally processed within [X–Y] business days, excluding weekends and public holidays.

Estimated Delivery

Estimated delivery times depend on destination and shipping service. U.S. delivery normally takes approximately [X–Y] business days after processing.

Tracking

A tracking link will be emailed after your order leaves our fulfillment location. Tracking may take up to 48 hours to update.

Returns

Unused and unopened items in their original condition may be returned within [X] days of delivery. Customers must contact us before returning an item.

Non-returnable Items

Used products, opened consumable items, personalized products, gift cards, and final-sale products may not be eligible for return.

Damaged or Incorrect Orders

Contact us within [X] days of delivery and include your order number and clear photographs of the item and packaging.

Return Shipping

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Contact

For shipping or return questions, email [真实客服邮箱].